ProData DBU/Server

Connection to DBU/Server failed.

Looks like DBU/Server is not running or the name/IP is still incorrect.

Try the following, in order, to solve the issue:

  1. Restart DBU/Server
    • IBM i Installation
      • From the machine on which DBU/Server is installed, run the following command: DBUSVRRST
      • Wait a few moments after the server has restarted and try to open the file again.
    • Microsoft Windows Installation
      • From the machine on which DBU/Server is installed, go to Start > All Programs > ProData DBU/Server > Restart DBU/Server
      • Wait a few moments after the server has restarted and try to open the file again.
  2. Ensure the DBU/Server name/IP is correct, currently:
    • If the server name/IP is correct:
      • Ensure that TCP port 8205 is open and unused.
      • If access to port 8205 is unavailable, you must specify a new port number. To do so:
        1. Launch DBU/Server Quick Launch
        2. A prompt will appear stating, "Could not connect to DBU/Server". When asked if your server details are correct, click No.
        3. At this point another promp will appear where you can specify the sever name/IP and a new port number.
        4. Changing the port on which DBU/Server runs also requires changes to a server config file. Please contact ProData Tech Support for details: 800.228.6318
    • When you have the correct name/IP and access to port 8205 (or a custom-configured port number), close this tab and try opening another object - you will be prompted to update the server details again if necessary.

If you continue to experience issues, please visit the DBU/Server resource site or contact ProData Technical Support.

Thank you,

- The DBU RDi Team