
Connection to DBU/Server failed.
Looks like DBU/Server is not running or the name/IP is still incorrect.
Try the following, in order, to solve the issue:
- Restart DBU/Server
- IBM i Installation
- From the machine on which DBU/Server is installed, run the following command:
DBUSVRRST
- Wait a few moments after the server has restarted and try to open the file again.
- Microsoft Windows Installation
- From the machine on which DBU/Server is installed, go to
Start > All Programs > ProData DBU/Server > Restart DBU/Server
- Wait a few moments after the server has restarted and try to open the file again.
- Ensure the DBU/Server name/IP is correct, currently:
- If the server name/IP is correct:
- Ensure that TCP port 8205 is open and unused.
- If access to port 8205 is unavailable, you must specify a new port number. To do so:
- Launch DBU/Server Quick Launch
- A prompt will appear stating, "Could not connect to DBU/Server". When asked if your server details are correct, click No.
- At this point another promp will appear where you can specify the sever name/IP and a new port number.
- Changing the port on which DBU/Server runs also requires changes to a server config file. Please contact ProData Tech Support for details: 800.228.6318
- When you have the correct name/IP and access to port 8205 (or a custom-configured port number), close this tab and try opening another object - you will be prompted to update the server details again if necessary.
If you continue to experience issues, please visit the DBU/Server resource site or contact ProData Technical Support.
Thank you,
- The DBU RDi Team